Client Testimonials

REAL STORIES, REAL EXPERIENCES

her steady demeanor and mental support were invaluable in helping us navigate the stress of the market

I am writing to share my sincere appreciation for the exceptional service provided by Cheryl Nelson during the recent sale of my property. What stood out most was Cheryl’s ability to remain incredibly calm and professional during some particularly tough negotiations. She spent a significant amount of time discussing the pros and cons of every decision, providing the balanced perspective we needed. Selling a home can be a high-stakes process, and her steady demeanor and mental support were invaluable in helping us navigate the stress of the market. Beyond her negotiation skills, her eye for staging made a significant difference. She did a wonderful job highlighting the best features of the unit, creating a bright and inviting atmosphere that truly lit up the space and made it stand out to potential buyers. I truly valued her ability to provide objective, expert advice alongside a sharp aesthetic sense. I would not hesitate to recommend Cheryl to anyone looking for a realtor who can handle the pressures of the transaction with both grace and excellence.

~ Grace L.

Cheryl was simply the best!

Don was more than pleased to have Cheryl Nelson as the real estate agent in the sale of his sister's home in Cobble Hill; Don was the executor for his sister's estate. Cheryl was simply the best! Her professional, non-judgmental, informed nature was more than appreciated - when dealing at times with multiple upset beneficiaries. Cheryl did more than yeoman's service in getting the home ready for sale. The home was not clean and had not been well maintained. Cheryl went way beyond the expectations required from an agent. At all times Don was kept in the loop as to changing market trends, values of comparable properties, and a fair value for the home. Her positive, kind, knowledgeable nature made for a stress-free transaction for Don. Pemberton Holmes is more than fortunate to have such an astute lady on your team. We would highly recommend her to friends and associates. Take a bow Cheryl!!

~ Donald M.

Cheryl really made us feel like a priority

Cheryl was an absolute pleasure to work with helping us navigate the lengthy processes of acquiring a new home. We were working to meet a very tight timeline where Cheryl really made us feel like a priority, helping us move as quickly as possible through the various stages where she provided advice, recommendations, and a strong voice for us through our negotiations. She really put in extra effort going beyond her duties to help with some of our more unique challenges we were navigating and alleviate some of the stresses involved. She cheerfully provided all that she could offer, helping guide us through each step of the way through to transitioning onto the new property and insuring we were happily settled in.

~ Shawn & Alicia

She went above and beyond to ensure that everything went smoothly

Cheryl did an excellent job selling my property and helping me to purchase a new one. She went above and beyond to ensure that everything went smoothly. She's professional and knowledgeable and also very good at dealing with the emotions and challenges that buyers and sellers face during an often stressful transaction. I highly recommend her.

~ Lucinda T.

The very best experience with a real estate agent that we have ever had

The very best experience with a real estate agent that we have ever had the pleasure to work with. Cheryl represents the very of what anyone could and should deserve to have as their agent. Cheryl thank you so much for your genuine concern, professional services and guidance in such a personal and special way. Blair & Diane Cooke

~ Blair & Diane

Cheryl was incredibly communicative, promptly answering calls, texts and emails

As first-time buyers, we valued Cheryl's patience. She educated us about each step, from mortgage pre-approval to closing. Throughout the process Cheryl was incredibly communicative, promptly answering calls, texts and emails, keeping us informed about every development. Her ability to clearly explain contract details was particularly helpful. Her willingness to assist her clients was evident when Cheryl's support didn't stop at just the transaction. When we were stressed about moving and inspection timelines while being out of province, she connected us with reliable services within the area and even checked post-move to ensure we were settled. We will forever recommend Cheryl to anyone looking to purchase a home.

~ Courtney & Nathan F.

Leave a review

MLS® property information is provided under copyright© by the Vancouver Island Real Estate Board and Victoria Real Estate Board. The information is from sources deemed reliable, but should not be relied upon without independent verification.